OUR POLICIES

Terms & Conditions

Please read these Terms & Conditions carefully before using the Sveera Ayurveda website, placing an order, or using any of our products and services.

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions, Privacy Policy, Shipping Policy, and Refund Policy.

2. About Sveera Ayurveda

Sveera Ayurveda is an Ayurvedic wellness brand offering herbal skincare, haircare, personal care, wellness products and therapies.

3. Eligibility

Users must be at least 18 years old to place orders through this website.

4. Product Information

We strive to provide accurate product descriptions, images, ingredients, pricing and availability information.

5. Pricing & Payments

Payments are securely processed via Razorpay, UPI, Credit Cards, Debit Cards, Net Banking, Wallets and other available payment methods.

6. Order Confirmation

Orders are confirmed after successful payment verification and stock availability checks.

7. Order Cancellation

Orders may be cancelled due to stock issues, payment failures, pricing errors or suspicious activity.

8. Shipping & Delivery

Delivery timelines may vary depending on location, courier service availability and external factors.

9. Returns, Replacements & Refunds

Returns and refunds are governed by our Refund Policy and applicable eligibility requirements.

10. Wellness & Medical Disclaimer

Information on this website is for educational purposes only and is not a substitute for professional medical advice.

11. Intellectual Property Rights

All logos, content, graphics, images and designs are the property of Sveera Ayurveda.

12. User Conduct

Users agree not to misuse the website, upload malicious content or engage in unlawful activities.

13. Reviews & User Content

Customer reviews and feedback may be used for promotional and marketing purposes.

14. Privacy & Data Protection

Customer information is processed in accordance with our Privacy Policy.

15. Fraud Prevention

Sveera Ayurveda reserves the right to refuse or cancel suspicious transactions.

16. Limitation of Liability

We shall not be liable for indirect, incidental or consequential damages arising from website usage.

17. Third-Party Services

The website may contain links to third-party services, websites and payment gateways.

18. Force Majeure

We are not responsible for delays caused by natural disasters, government actions or unforeseen circumstances.

19. Governing Law

These Terms shall be governed by and interpreted according to the laws of India.

20. Changes to Terms

Sveera Ayurveda reserves the right to modify these Terms & Conditions at any time.

21. Contact Information

For any questions regarding these Terms & Conditions, please contact our support team.